How to contact seller on amazon mobile. Follow Amazon’s suggested resolution steps carefully.

How to contact seller on amazon mobile You can contact sellers on Amazon through the product listing page, your order history page, Amazon’s buyer-seller messaging, the seller’s social media, and Amazon’s customer service. As an Amazon seller i confirm it’s best to contact me first with any problem or request as I can generally take care of issues. If you can’t get the contact info you need, or if the seller doesn’t reply to you on time, you can always contact Jan 5, 2022 · Follow the prompts to amend the information. Discover simple ways to get help with orders, returns, and more. By following these best practices around communication platforms, response times, order details, and message management, both parties can achieve 5-star resolution. They address concerns and questions related to the Account health Page or other policy violations. Is it possible to negotiate with sellers on Amazon? While negotiation isn’t common on Amazon, you can reach out to sellers to inquire about bulk discounts or customized orders. Read now to ensure smooth communication with sellers. Understanding Amazon’s Policies: Offer guidance Mar 27, 2025 · Learn how to contact Amazon and reach sellers for support. com and you can filter out that order and write a email from your registered mail address which is linked with your amazon seller account and send the same. Contact Seller Support immediately if you receive a warning you don’t understand. Whether you have questions about your account, orders, or shipments, being able to speak to a live representative can save you time and frustration. In this video, I'll show you step-by-step how to contact a seller through the Amazon app. Jul 12, 2023 · Introduction: As an Amazon seller, you might encounter various challenges, such as difficulties in locating a customer’s shipping address, canceling product listings, or dealing with account suspensions. Carrier-Specific Blocks (T-Mobile Users) If your carrier is T-Mobile, they may block short codes. They are trained to provide assistance in various aspects of selling on Amazon, including listing, inventory management, shipping, returns, and account management. Apr 13, 2025 · Trying to figure out how to contact a seller on Amazon? The process is actually quite simple. Nov 21, 2022 · This Itechguide teaches you how to contact seller on Amazon. Jun 28, 2024 · What is an Amazon Seller? An Amazon seller is a person or company who sells products on Amazon's marketplace. Nov 26, 2023 · Connecting with Amazon sellers and buyers may feel daunting, but is essential for an optimal experience on both sides. In this case, please contact T-Mobile to remove any blocks on short codes or numbers, especially the long code number "18888927180," which is commonly affected. Apr 13, 2021 · You can contact a seller on Amazon by going to their seller page to ask questions either before or after you've placed an order. Most of the items and products you find on Amazon are sold by third-party sellers. How long does it typically take for sellers to respond to messages? Learn how to contact a seller on Amazon in easy steps. Here’s the deal: You can directly contact a seller on Amazon primarily through the Amazon website or mobile app by locating the seller’s profile on the product page and using the Feb 23, 2025 · React quickly to any policy warnings in your account. 6- Type a PERIOD in the help box and click the GET HELP button. Managing Your Orders Managing Your Account Payment, Pricing & Promotions Amazon Devices Digital Services & Content Other Topics & Help Sites Customer Service Apr 19, 2024 · Contact the seller immediately to report the issue and request a replacement or refund. Nov 22, 2025 · As a seller, you can access your messages and reply to them through your Amazon Seller Central Account. 5- You will now see “ Tell us how we can help ” at the top of the slide-out. 3- From right, help window will slide out. Get quick tips to send messages, ask questions, or resolve order issues directly with sellers. UPDATED VERSION 2024: https://youtu. Jul 29, 2025 · Learn how to contact a seller on Amazon with this step-by-step guide. In such situations, reaching out to the Amazon Seller Support team through the Amazon Seller Central phone number can be your solution. Find the support category that best fits your needs, and you’ll be directed to helpful articles or an option to contact Amazon support directly. For further details on Amazon buyer-seller messages, keep reading. To enable or block an address, go to the Messaging Permissions page. The app syncs with your Amazon selling account so you can track orders, add or update listings, manage inventory, add user permissions, and more—all from the convenience of your mobile device. They create product listings that include details like the item's name, description, price, condition, and available quantity. 6 days ago · Sometimes you may want to contact a seller for presale inquiries or raising issue with a bought item. Jun 28, 2023 · If you download the order reports you would be see the email ending with Amazon. Jun 18, 2025 · Mastering Amazon Communication: Your Guide to Contacting Sellers Want to reach out to an Amazon seller? It’s surprisingly straightforward, but navigating the platform effectively is key to a smooth process. In this article, Retail Coupons will show you how to contact sellers on Amazon. You can access the following: Your seller profile (display name, Storefront link, email address, phone number, and more) Payment information (deposit methods, charge methods, invoiced order payment setting) Business information (business address, legal entity, your merchant token, language for feed processing report, display name) How to contact Seller Support via phone? 📞 Hello Sellers! 👋 Here you will find instructions on how to request support via phone ☎: Manage Your Amazon Seller Central account with the Amazon Seller App on the go. Feb 23, 2025 · React quickly to any policy warnings in your account. Any insight? Need assistance or have questions about a product on Amazon? This guide provides a step-by-step walkthrough on how to contact a seller directly. When you buy items from Amazon, you might face some issues regarding the products or services offered by third-party sellers on this platform. How do I get in touch with seller support???? You can contact seller support by creating a case under “Help” in your seller central and describing your problem. ” It’s been 5+ days with no email or phone communication from Amazon (checked junk, spam, inbox, secondary email, etc…) There is no way for me to contact anybody that is willing to help within Amazon. Learn how to contact a seller on Amazon for pre-purchase inquiries, order issues, and more with this comprehensive guide. It helps business owners and entrepreneurs make sales and scale with features for scanning and listing products, handling fulfillment, communicating with customers, and more. Keep detailed records of all communication with Amazon representatives. How to contact a seller using the product listing page We would like to show you a description here but the site won’t allow us. Amazon’s platform ensures your privacy and security during these interactions. Nov 5, 2023 · Learn the step-by-step process to contact a seller on Amazon and ensure a smooth communication for inquiries, disputes, and feedback. hi everyone i cant find away of Expand the field labelled Primary contact , i can see the box with my contact details in, but it wont let me expand the box to make the changes they are asking for . Amazon Customer Service Will Help Amazon is created to work without hiccups, but in some rare cases, you could experience communication issues. Whether you have questions about a product, need help with an Third-party sellers can be contacted in two ways: Before ordering via the product detail page and after ordering via Your Orders. Follow Amazon’s suggested resolution steps carefully. 5. This app is an essential companion for millions of sellers on Amazon. david. You can get seller support to call you if you have a professional account by going through help. The guide covers steps to contact seller on Amazon from a PC, iPhone or Android. Aug 12, 2024 · The Amazon Seller mobile app gives registered Amazon sellers remote access to their ecommerce operations. Click “Submit for verification”. In this blog post, […] Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. Here's what to do. I recently had to contact a third party seller on Amazon to request a replacement part and it was not immediately obvious how to do it. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support. Once you're signed in to Amazon on your computer or through the mobile app, you can contact any third-party Amazon In this video, how to contact seller on amazon app, you’ll learn how to message a seller directly through the Amazon mobile app. Mar 10, 2025 · If you need to contact an Amazon seller about a product or purchase, you can easily do so before or after placing an order. You will get the seller’s contact if necessary. Please ensure your phone is within a network coverage area. Dec 31, 2024 · Struggling with a problematic Amazon seller? Learn how to report a seller on Amazon effectively and protect your rights. How to contact AMAZON SELLER SUPPORT 1- Go to home page 2- Click HELP, upper right corner. The Amazon Seller mobile app is a free mobile application that allows Amazon sellers to manage their business and grow sales from anywhere. So in this quick video, I'll show you how I did it. Key Features: - Analyze Sales: Drill down into product-level sales data; and track your store traffic, sales, and conversion Learn how to contact a seller on Amazon for pre-purchase inquiries, order issues, and more with this comprehensive guide. Amazon sends notifications through the Performance Notifications panel and email. May 7, 2022 · Here's a step-by-step guide on how to contact sellers on Amazon app — through chat, email, phone, or letters. Our specialists can help you with the following:Navigation: Guidance on navigating the account health page and the related performance calculations. Follow this process for quick, efficient communication. Oct 16, 2023 · Keep reading to learn how you can get in touch with sellers to ask questions, make complaints, or leave feedback. This explains why we’re not seeing as much seller feedback lately, compared to last year. Stay up-to-date of your orders, inventory, advertising campaigns, and sales, even when you're away from your computer. How to contact a seller through Amazon customer service Although Amazon is a marketplace where each seller offers a specific set of products, the company also acts as a generic seller for all the products on its platform. Dec 6, 2023 · Sellers seeking support from Amazon can access it through Amazon Seller Central. FBA sellers can turn on Buyer-Seller Messaging as well! You can share your product expertise and leave customer service related inquiries to Amazon Customer Service -- FBA Buyer-Seller Messaging is for product inquiries only. As a buyer, you can go to Your Orders, find your order and then click on the button that says “Contact Seller”. Amazon handles the payment processing, customer service, and returns. Dec 31, 2022 · Don't worry, it's actually quite easy to do using the Amazon app on your phone or tablet. . More and more people are using their mobile apps to purchase items instead of a compuiter. Jul 18, 2023 · What is seller support associate in Amazon? A seller support associate in Amazon is a customer service professional responsible for addressing the queries and concerns of Amazon sellers. Posting from my child account since the parent account is locked and listings are inactive. Although you could contact the seller before or after placing an order, you may not know how to do it. Nov 22, 2025 · Ways to Contact a Seller on Amazon (Process and Methods) Amazon is a business that works on a third-party seller framework. Aug 14, 2023 · Purchased something through a third-party seller on Amazon and need to get in touch? Here are three ways you can contact an Amazon seller. be/499ORQ0-R_IHow To CALL & CONTACT Amazon Seller Support!In this video I'll show you how to either call, email or chat w Feb 9, 2024 · Send a message to the seller of the product with your inquiry. There are multiple ways to contact seller on Amazon. In this case, Amazon Seller Support calls you directly to resolve your account issues. Once logged in, go to “Help”, and choose from the available categories related to your issue. This article will delve into the details of how the May 25, 2024 · The Account Health Support team is a dedicated support channel for Professional Sellers worldwide. May 3, 2024 · How Do I Contact Amazon Seller Central Phone? Introduction If you’re an Amazon seller, you know that having a reliable way to contact Seller Central is crucial. Here, we will explain how to sell on Amazon. Once it is sent you can go on the buyer seller messaging option to see the order ID and other details of the buyer and contact them directly. Once Amazon is involved I’m limited in what I can do. Key Features: - Analyze Sales: Drill down into product-level sales data; and track your store traffic, sales, and conversion Jun 5, 2022 · The “how to message seller on amazon app” is a guide for how to ask a seller a question. An account specialist will reach out to you to assist within 24 hours. Oct 15, 2025 · How to contact a seller on Amazon? Our guide shows you the easiest way to reach out for support. This would save Use SellerMobile to customize your Amazon and Walmart business reports, streamline restocking, automate repricing, simplify product reviews and more! Occasionaly when we log in to our Amazon account two stage verification kicks in and a code gets sent to a mobile phone number. 4- Click CONTACT US at bottom-middle of the slide-out. 4. We would like to show you a description here but the site won’t allow us. Discover three reliable methods to communicate about products or orders. Feb 12, 2024 · The only way to contact Seller Central support is to request a callback. It also includes information about how to contact the seller, and what to do if the seller doesn’t answer your questions. PLEASE HELPPP ASAP! I do not have access to the Mobile Number anymore on which Amazon account was created and Amazon is sending Authentication link to that number and not giving any other options to authenticate. You do not have access to a seller support phone number. Feb 26, 2024 · Step by Step Tutorial: How to Message Seller on Amazon Before we dive into the steps, it’s important to know that contacting a seller on Amazon can help clear up any confusion about a product, track your package, or resolve issues. As of today the mobile that the code gets sent to will no longer be accessible and so I need to change the mobile phone number for these notifications to go to. If so, Amazon Customer Service is happy to help answer your questions. First check if the listing is eligible for Amazon Prime or if the seller participates in Customer Service by Amazon. When a customer purchases the product on Amazon, the seller ships it directly to them. Apr 18, 2024 · Hello Sellers! 👋Here you will find instructions on how to request support via phone ☎:Hover over Help in the top-right corner of Seller CentralClick on Get Help and resourcesSelect 'My issue is not listed'Describe your issue and click on ContinueSelect a category or 'my issue Is not listed' if none of the categories applyEnter your Phone NumberPlease remember that this service is only Manage Your Amazon Seller Central account with the Amazon Seller App on the go. Tried calling several times on the login helpline and opened various cases with seller In order to sell on Amazon, you will need to select a plan, register an account, and add the products that you will sell on Amazon. Sep 4, 2019 · Provide the necessary information, and Amazon will start working on the issue. any help please. May 24, 2023 · Got issues with an Amazon purchase? Learn how to contact a seller on Amazon with this step-by-step guide.